Is it a general requirement for all secretaries, receptionists, and administrative assistants to be mean and spiteful. You know the kind that won't call to the back to find out if you had an appointment. If it isn't in their books you don't matter. The same ones that will make you wait in the doctors office and tell you he will be right with you. Stop lying. Just say he is busy, backed up, eating lunch, doing the other receptionist, and will be out in a while.
They huff and puff on the phone when you ask them to give the party you are trying to reach a message. It's your job like it or not. Stop taking shit out on people so damn early in the morning. You can't be that pissed off at 8am. And if you are fake it. Stop inflicting your infectious, hateful demeanor on those you encounter throughout the day. Oh, and you know you aren't busy at your desk. We know you are emailing your coworker down the hall about America's Next Top Model or where you want to eat for lunch.
I know your job is important. I am not trying to take that away from any of you. Without you you could potentially stop the flow of an office's whole day. Just apply a little bedside manner. Smile when I come through the door. Do not scowl and tell me to have a seat before I even tell you what I am here for. No one ever gets promoted from administrative assistant to CEO. Be nice. It goes a long way.
praise god for people skills...charm shouldn't be as rare as it is in corporate america...then again, neither should benefits. plenty of receptionists and secretaries, i've come across are temps who, pasrticularly in this recession, can't find permanent work and are not always treated very well by the folk who are permanent or by the temp agencies that pimp them and stake clam on alarge chunk of their eranings...not a justification or excuse for their attitudes, just a possible explanation.
ReplyDeleteexcuse my typos,i just left you at larry's, so you know what state i'm in...lol
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